How to complain about unwanted marketing messages.
How to stop and complain about unwanted marketing calls, SMS and emails in India, including DND, unsubscribe rights and keeping proof.
The simple answer
Unwanted marketing usually comes through SMS, calls, email or app notifications. Start by using the unsubscribe link, opting out of promotional messages, and registering for DND for telecom spam.
If messages continue after you opted out, that is when a complaint becomes stronger. Keep the messages, note that you opted out, and raise it with the company and the relevant channel.
What to check
If this is unclear, treat it as a signal to ask the company for a plain-English explanation.
If this is unclear, treat it as a signal to ask the company for a plain-English explanation.
If this is unclear, treat it as a signal to ask the company for a plain-English explanation.
If this is unclear, treat it as a signal to ask the company for a plain-English explanation.
If this is unclear, treat it as a signal to ask the company for a plain-English explanation.
Opting out should actually work.
In the investigation, the gap between policy promises and real behaviour mattered. Marketing that continues after a clear opt-out is exactly that kind of gap.
What to do next
Keep it practical: take one action, save proof, and avoid giving more data than the task needs.
Keep it practical: take one action, save proof, and avoid giving more data than the task needs.
Keep it practical: take one action, save proof, and avoid giving more data than the task needs.
People also ask
How do I stop promotional messages?
Use unsubscribe links, opt out of marketing, and register for DND for telecom spam.
What if messages continue after I opt out?
Keep proof and complain to the company, and use telecom or sector routes for persistent spam.
Are marketing and service messages the same?
No. Service messages relate to your account or order; marketing is promotional and should respect your opt-out.
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Talk to Meridian Bridge Strategy →Your personal data belongs to you. Under DPDP, every company must tell you what they have and delete it if you ask. One email is all it takes.
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