Privacy guide

What is CleverTap? The app analytics and messaging engine.

CleverTap explained for users: how analytics and messaging tools profile app behaviour in India to send targeted nudges, and what you can control.

The simple answer

CleverTap combines app analytics with messaging. It can track what you do inside an app, group users by behaviour, and then send nudges, notifications and offers designed to keep you engaged.

For users, this means in-app behaviour is not just observed, it is acted on. The privacy question is how detailed the profile is and whether you can limit tracking and messaging.

What to check

1
Check in-app notification and tracking settings.

If this is unclear, treat it as a signal to ask the company for a plain-English explanation.

2
Look for analytics or engagement vendors in the policy.

If this is unclear, treat it as a signal to ask the company for a plain-English explanation.

3
Ask whether your in-app actions are profiled.

If this is unclear, treat it as a signal to ask the company for a plain-English explanation.

4
Separate essential alerts from marketing nudges.

If this is unclear, treat it as a signal to ask the company for a plain-English explanation.

From our investigation

Inside-the-app behaviour is data too.

In the investigation, in-app analytics tools mattered because much tracking happens inside apps, away from the browser, where it is harder for users to see.

What to do next

1
Turn off non-essential notifications.

Keep it practical: take one action, save proof, and avoid giving more data than the task needs.

2
Review app permissions and tracking settings.

Keep it practical: take one action, save proof, and avoid giving more data than the task needs.

3
Ask companies what in-app behaviour they store and for how long.

Keep it practical: take one action, save proof, and avoid giving more data than the task needs.

People also ask

Is CleverTap tracking me inside the app?

App analytics tools track in-app behaviour to power analytics and targeted messaging, so in-app tracking is expected.

Why do nudges feel so well timed?

Tools can trigger messages based on your actions, like leaving an item or pausing a flow.

Can I limit in-app tracking?

You can adjust notification and tracking settings, deny optional permissions and manage marketing preferences.

If you are a company
Check your own website.

How many trackers run on your pages? Does your privacy policy name them? Can you answer a data-rights email? If you don't know, we can help you find out.

Talk to Meridian Bridge Strategy →
Your right under Indian law
Mera data mera hai.

Your personal data belongs to you. Under DPDP, every company must tell you what they have and delete it if you ask. One email is all it takes.

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Read the full investigation.

We investigated 107 Indian company websites. The public report shows what we found.

Read the reportTry the experience